Terms and conditions — Wordkeeper
1. Acceptance of Terms
By downloading, installing or using the Wordkeeper application (“App”), you accept these Terms of Service (“Terms”). If you do not agree with any of these Terms, please do not use the App.
2. License
Davide Pergola (“we”) grants you (“user”) a limited, non-exclusive, non-transferable and revocable right to use the App solely for personal, non-commercial purposes, on Apple devices that you own or control, in accordance with the Apple App Store license terms.
3. Intellectual property
All content of the App, including but not limited to source code, graphics, sounds, interface design, word pools, trademarks, and the “Wordkeeper” logo, is owned by Davide Pergola and protected by Italian, European and international copyright and intellectual property laws.
You may not:
- Copy, modify, distribute, sell, or sublicense the App or any of its content
- Reverse engineer, decompile or disassemble the App, except as permitted by applicable law
- Remove or alter any copyright notices or other proprietary indications
- Use the App or its content for commercial purposes without our written authorization
4. In-app purchases and virtual coins
The App may offer optional in-app purchases. The clauses in this section apply where such purchases are available. In any case the game can be played in full without buying anything: purchases only speed up progression or remove optional elements.
How purchases work. All payments are handled by Apple through the App Store, using the payment method linked to your Apple ID. We do not process, see or store your card or account details. Prices and currencies shown in the App are those provided by the App Store for your country and may change.
Coins are virtual currency. Wordkeeper coins — both purchased and earned through play — are a limited, personal and non-transferable licence to use a feature of the App. In particular they:
- have no real-world value and cannot be converted into money;
- cannot be sold, exchanged, assigned or transferred to third parties or to other accounts;
- are not your property and accrue no interest or rights of any kind.
Consumables and non-consumables. Coin packs are consumable: they are credited immediately and are used up as you spend them, so they cannot be restored on a new installation. Non-consumable purchases (for example ad removal, where offered) remain linked to your Apple ID and can be restored.
iCloud save. Game progress — including unspent coins — is kept as a single save in your iCloud storage (see the Privacy Policy). The save is tied to your Apple ID, not to a particular device: it remains available even if you uninstall the App, and you can recover it by reinstalling. There is one save per Apple ID: if several people use the same Apple ID they share the same save, and one person’s progress takes the place of the other’s.
How recovery works. If you reinstall the App on a device that has no progress yet, the save is restored automatically and we tell you so; if it isn’t yours, you can start from a new profile and the save stays in iCloud, ready to be recovered. When a save is replaced we keep the previous version, which you can restore from the iCloud indicator at the top of the main screen.
Limits of syncing. Saving to iCloud requires iCloud to be enabled on the device and a working connection: if iCloud is off, no copy is created and your progress stays on the device only, where it shares the fate of the App. The save covers game data, not purchases: those are tied to your Apple ID through Apple. Your statutory consumer rights remain unaffected.
Refunds. Refunds are handled exclusively by Apple under its own terms: you can request one at reportaproblem.apple.com. We have no technical ability to issue refunds or reverse a transaction.
Right of withdrawal (EU). Digital content purchased in the App is supplied immediately. Under EU distance-selling rules, by starting the download or the immediate crediting of the content you consent to immediate performance and lose the fourteen-day right of withdrawal. Apple’s own terms as seller continue to apply.
Changes to the catalogue. We may add, change, suspend or withdraw packs, prices and purchasable content, and change the value or use of coins within the game, for balancing or commercial reasons. Such changes do not affect content already purchased and credited.
Parental controls. If the App is used by a minor, in-app purchases can be blocked in iOS settings (Screen Time → Content & Privacy Restrictions → In-app Purchases).
5. Advertising
The App shows optional video ads: they start only when you tap the button offering them, in exchange for coins, and are never required to progress in the game. The App may also show other ad formats (banners and full-screen ads) that may appear during use.
Ads are provided by third-party advertising networks (see the Privacy Policy). We neither choose nor control individual ads and are not responsible for the content, products or services they promote, nor for the practices of the advertisers concerned. The advertising content filter is set to a rating consistent with the App’s age rating; if you believe an ad is inappropriate you can report it to the email address at the end of these Terms.
The data processing related to advertising, the consent request and how to withdraw it are described in the Privacy Policy.
6. User conduct
By using the App you agree not to:
- Attempt to compromise the security, integrity or performance of the App
- Use automated tools (bots, scripts, scraping) to interact with the App
- Use the App in violation of applicable laws, regulations, or third-party rights
7. Disclaimer of warranties
The App is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including — by way of example — warranties of merchantability, fitness for a particular purpose, accuracy of content, or non-infringement of third-party rights.
We do not warrant that the App:
- Is free of errors or bugs
- Is always available or uninterrupted
- Is compatible with all Apple devices and all versions of their operating systems
8. Limitation of liability
Nothing in these Terms excludes or limits our liability where the law does not allow it: in particular for wilful misconduct or gross negligence, for death or personal injury, and for the legal guarantee of conformity of digital content provided by European and national consumer law.
To the extent permitted by law, we are not liable for indirect or consequential damages arising from the use of or inability to use the App: in particular loss of profit, loss of time, and damages arising from the unavailability of third-party services we do not control (App Store, iCloud, advertising networks).
The mandatory rights granted to consumers by the Italian Consumer Code and by the law of their country of habitual residence remain unaffected in any case.
For users not acting as consumers, Davide Pergola’s total liability shall not exceed the amount paid, if any, for the App and for in-app purchases in the twelve months preceding the event giving rise to liability.
9. App updates
We may release updates to the App at any time. Such updates may add, modify or remove features. By continuing to use the App after an update, you accept the changes.
10. Termination
We may terminate the license granted at any time, without notice, if you violate these Terms. You may terminate the license at any time by uninstalling the App from your device.
The provisions on Intellectual property, Disclaimer of warranties, Limitation of liability and Governing law survive termination of the license.
11. Changes to Terms
We may modify these Terms at any time. Changes will be communicated through an update to the App and by publication of the updated document on the same public page where you are reading this text. By continuing to use the App after the changes, you accept the new Terms.
12. Governing law and jurisdiction
These Terms are governed by Italian law, without prejudice to any more favourable mandatory provisions of the law of the consumer’s country of habitual residence.
For consumer users, any dispute arising from the use of the App shall be subject to the exclusive jurisdiction of the consumer’s place of residence or domicile, pursuant to Article 33(2)(u) of the Italian Consumer Code (Legislative Decree 206/2005).
For non-consumer users, the exclusive jurisdiction is the court of Milan, Italy.
13. Privacy
The use of the App is also governed by our Privacy Policy, which is an integral part of these Terms.
14. Apple App Store Terms
The App is distributed through Apple App Store. Apple is not a party to these Terms but is a beneficiary of the provisions made in its favor herein. Use of the App is also governed by the Apple App Store Terms of Service, which apply in addition to these Terms.
15. General provisions
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure to exercise a right under these Terms does not constitute a waiver of such right.
16. Contact
For any question regarding these Terms:
Davide Pergola
Pioltello (MI), Italy
Email: info@prgspace.com